Unable to send request for new download link

Nobody is perfect. Help us to improve B-Step Sequencer and report bugs and problems.
Post Reply
User avatar
andy3252
Posts: 1
Joined: 13 Oct 2018, 16:21

Unable to send request for new download link

Post by andy3252 » 13 Oct 2018, 16:30

Hi all

I have always kept a back-up of my B-Step installation files until the HDD it was on failed. I have lost the installer so searched the Monoplugs site as the old link I had was no longer available and found the request download link web page. On entering email associated with my original order for B-Step and answering the math question, on submitting it failed with an enable javascript error. It did this with every browser, Edge, Chrome, Opera and Firefox, all of which have javascript enabled. Additionally the support link did the same so I turn to you guys in the forum. If anyone can ask support to send me a new download link for B-Step I would greatly appreciate it. Though I am using B-Step currently, if I have to re-install it or Windows 10 (have had to a couple of times) I will have no way of re-installing B-Step.

Many Thanks

Andy

User avatar
jarj
Posts: 1
Joined: 17 Feb 2019, 20:38

Re: Unable to send request for new download link

Post by jarj » 17 Feb 2019, 21:21

Hi, same problem here! I no longer have the original file and need to reinstall on my Mac, but get a 'please enable javascript' message with every browser option.

I also am unable to submit anything to the support page.

Any help would be greatly appreciated, thanks!

Post Reply